WHAT TYPES OF INFORMATION DOES IC COLLECT FROM YOU?
INFORMATION YOU PROVIDE TO US
INFORMATION FROM OTHER SOURCES
In order for us to enhance our ability to tailor the Services to an individual’s preference, we combine information about the purchasing habits of users with similar information from our affiliates, to create a personalised user profile. When a user makes a purchase from either IC or its affiliates, the companies collect and share that purchase information, so we can tailor the Services to our users’ preferences. We may also receive additional information from certain third parties (e.g., researchers, analysts, and/or marketers) that provide us with statistical, demographic, or other similar information. Further, we may also combine your online information with information we get from offline sources, including, without limitation, information that you may provide us with over the phone and information got from our business partners.
INFORMATION ABOUT YOUR USE OF THE SERVICES
Web beacons also called web bugs and clear GIFs are used in combination with cookies to help us understand the behavior of our users. A web beacon is typically a transparent graphic image that is placed on our site or in an email. Using a web beacon allows IC to record the simple actions of the user opening the page that contains the beacon. When a user’s browser requests information from a website in this way, certain simple information can also be gathered, such as the IP address of your computer; time the material was viewed; the browser that retrieved the image; and the existence of cookies previously set by that server. Web beacons provide a convenient way of gathering statistics and managing cookies.
IC and other third parties may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. If you want to adjust your settings for or delete all local storage mechanisms, go to your browser’s settings to do so. We store information in local storage besides a cookie, you will need to remove both the local storage and the cookie in order to delete the information. We may also use local shared objects, sometimes known as Flash cookies, to store your preferences or display content based upon what you view on our Services to personalize your visit. Advertisers and other third-party services also may use Flash cookies to collect and/or store information. Flash cookies differ from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage flash cookies please visit the following website for more details: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.
IC and other third parties may collect certain device information from you when you use the Services and apps from a mobile device such as the device you use, a unique device ID, geo-location (including your precise location), wireless mobile subscriber ISDN number, IP address, operating system, browser type, and information about your use of the Services and apps. IC may also take part in the Adobe Marketing Cloud Device Co-op to better understand how you use our services across your various devices. You can learn more about cross-device tracking and manage your privacy settings at https://cross-device-privacy.adobe.com. You may manage the information transmitted from your device from your device’s settings, including opting-out of cross-device tracking. However, if you prevent tracking on your device, it will be more difficult, and maybe impossible, for you to use the Services or portions of the Services. We may merge the data we collect from your activity on the Services with data available from third parties, including, without limitation, advertisers. We have implemented Google Analytics including the following features: Google Analytics (Standard), Google Tag Manager. You can use the Google Analytics Opt-Out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout/ to disable tracking by Google Analytics.
IC follows the industry’s Self-Regulatory Principles for Online Behavioural Advertising (“OBA“) located here. We may use third-party ad serving companies, including but not limited to: Doubleclick for Publishers (“DFP“) and Dianomi, to serve certain advertisements to you when you access or visit the Services. Third-party ad serving companies and third-party vendors may use information related to your visit on the Services and across other third-party websites and services over time to better provide advertisements to you about goods and services that may interest you. We do not provide a third-party ad serving companies with your name, address, or telephone number. In serving advertisements to the Services, third-party ad serving companies may place or recognize a unique “cookie” through your browser (or use your advertising ID in an environment that does not support cookies). In addition, we may use web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser’s cookie when a browser visits this site, and to learn which banner ads bring users to our Services. Please review the section below entitled “To Display and Target Advertisements” for more information on these technologies and your choices regarding ad targeting.
HOW DOES IC USE YOUR INFORMATION?
We may use your information, including any of your personal information:
TO PROVIDE THE SERVICES
IC, our service providers, business partners, and other third parties use the information collected from the Services to provide the Services to you and other users. This includes, without limitation, maintaining, measuring, and enhancing users’ experiences on our Services, providing you with information, products or services, and fulfilling offers that you request from us, developing new products, understanding and resolving issues with the services (e.g., a bug in an app), serving you relevant advertisements and content on the Services and third-party services, and protecting you, other users, and the Services. We will share your information to allow service providers and other third parties to help provide and manage the services. We use your information to provide and improve the services, for example, improving algorithms, determining usage patterns, and providing customer support. Please note that if you telephone us, or if we call you, we may record the call for quality, training, and/or management purposes; We may record online interactions for similar purposes. Financial information (such as a credit card number and expiration date) is used for billing, including without limitation, order tracking and fraud detection/prevention. If we have trouble processing an order, this information is used to get in touch with the user. By submitting such information, you agree that we may share this information with third parties for facilitating the completion of any purchase transaction started by you or on your behalf.
TO DISPLAY AND TARGET ADVERTISEMENTS
TO CONTACT YOU
We use your information to send information about your account or other products or services and notify you about issues with or changes to the Services or our policies. We may also send you marketing or other promotional materials. We may also send promotions jointly with Business Partners. If you do not wish to receive these communications, you may opt-out, as described below in the section entitled “How Can I Change my Email Communication Preferences.” IC will not send you marketing messages if you have opted out.
Please note, however, that you cannot opt-out of certain administrative communications and IC reserves the right to send such transactional messages and business relationship messages via email to facilitate agreed-upon transactions or update customers about existing business relationships. Such emails include, but are not limited to, welcome emails, transaction receipts, billing notification, renewal notices, notification of activation of online privileges, technical support responses, and other communications required to service customers’ accounts on the Services and/or customers’ subscriptions with IC or its affiliates. Customers cannot unsubscribe from these email messages. IC, and its affiliates, also make various email series and onetime emails available to the recipients in our database to help them get the most value from our products and services. Such emails include, but are not limited to, newsletters, product updates, educational materials, surveys, special offers from IC and/or its affiliates, and special offers sent on behalf of IC’s Business Partners (as defined below). We also send the user site and service announcement updates. Users cannot unsubscribe from service announcements, which contain important information about the Services.
We communicate with users to provide requested services and regarding issues relating to their account via email or phone. You agree that IBD or our agents may email, call, or text you regarding your account or your transactions, including without limitation, using an automatic dialing/announcing device, and that we may make such calls or texts to a mobile telephone or other similar devices. You agree we may listen to and record phone conversations you have with us for training or to test the quality of our service.
TO AGGREGATE/ANONYMIZE DATA
IC may aggregate and/or anonymize any personal information collected through the Services for various purposes. Once aggregated or anonymized, we will consider the information personal information because it can no longer identify you and/or any of your devices used to access the Services. IC may use such information for any purpose (e.g., research and development purposes), including sharing such information with third parties.
FOR OTHER PURPOSES TO WHICH YOU HAVE CONSENTED
Your information will also fulfill any other purpose for which you provide the information or otherwise provide your consent for IC and/or other third parties to use such information.
HOW DOES IC ACCESS AND/OR SHARE YOUR INFORMATION?
Allowed Service Providers: We may share your personal information with service providers who perform certain services on our behalf. This could include service providers that perform research services, provide operational support, provide marketing platforms, fulfill orders, handle payments, handle shipping and delivery obligations, content creators, etc.
Business Partners and Affiliates: When you make purchases or engage in promotions offered through the Services, we may share personal information with the businesses and/or affiliates with whom we partner to offer you those products, services, and/or promotions (“Business Partners“). When you elect to engage in a partner’s or affiliate’s offer or program, you allow us to provide your email address and other information to that partner and/or affiliate.
Educational Seminars, Webinars, and Live Events (“Events”): IC may collect and/or receive information about your registration and/or attendance at one of its events. IC may also collect and share your information for an Event offered with its partners and sponsors, in which case you will be notified at the point of registration.
Payments: we may share your payment information with third parties who perform tasks required to complete the purchase transaction. We use a credit card processing company to help fulfill your order(s), including, without limitation, to bill users for goods and services, performing card authorization and fraud checks, but this company does not keep, share, store or use your personal information for any secondary purposes.
Shipping/Delivery Services: if the Services will involve the delivery of tangible products your personal information including your name and address may be shared with a third-party shipping and delivery companies (e.g., common carriers) to fulfill your order(s).
Other access/sharing: IC may share, sell, or rent your name and physical address. However, we will not disclose your email address, phone, or fax numbers in our database without your advance permission. We may also share Aggregate/anonymised information about your use of the Services.
HOW CAN I CHANGE MY E-MAIL COMMUNICATION PREFERENCES?
Except for the mandatory IC transactional and business relationship emails mentioned above, recipients update their email communication preferences by sign into their accounts. Customers may choose to “opt-in” or “opt-out” from any or these email communications at will.
To Unsubscribe: Customers may unsubscribe from specific email categories by: (1) clicking the “unsubscribe” link at the bottom of any email sent by IC or its affiliates; (2) sign into your account and click on “unsubscribe” marketing emails (3) calling +351-21-1230921
To Otherwise Manage Your Email Preferences: To subscribe to or unsubscribe from any email category, customers may manage their email preferences by: (1) clicking the link on our emails; (2) directly from their accounts; or (3) calling +351-21-1230921
HOW CAN I CORRECT OR UPDATE MY PERSONAL INFORMATION?
Sign in to your account to update your personal information. See “Data Retention” below on more information on account cancellation.
HOW DOES IC PROTECT MY PERSONAL INFORMATION?
SECURITY MEASURES AND SAFEGUARDS
The security of our users’ information is very important to us. When users submit personal information via the Services, that information is protected by accepted industry standards, and under applicable data privacy laws, including both online and off-line security measures and safeguards. IC uses a combination of administrative, technical, personnel, and physical measures to safeguard personal information in its possession against loss, theft, and unauthorized use, disclosure, or modification. However, no one can guarantee the complete safety of your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting IC Customer Success under the instructions below. However, please remember that no method of electronic storage or transmission over the internet is one-hundred percent secure and therefore, while we strive to use commercially reasonable means to protect your personal information, and will comply with applicable data privacy laws, we cannot guarantee the absolute security of such information.
Phishing is a term used to describe an internet scam in which inauthentic emails that appear to be coming from a legitimate source are sent in an attempt to trick you into providing confidential information. These emails usually invoke a sense of urgency and often imply that your account is about to be closed unless immediate action is taken. They will often ask you to click on a link that leads you to a webpage that simulates that of the legitimate source, but it is really a page specially designed to get you to input your confidential information such as account number, password, social security number, or credit card number. The thieves then use that information to commit fraud and identity theft against you.
The Office of the Comptroller of Currency has set up a website providing information warning consumers about the dangers of these scams and how to protect yourself. To learn more about phishing, please click on the following link: www.occ.gov/consumer/phishing.htm.
Please know that Intuitive Code takes the privacy of our subscribers very seriously. If you ever question the legitimacy of an email or other communication from IC, please contact Customer Success at: +351-21-1230921. If you have questions about the security of our Services, you can contact us at [email protected]
DO NOT TRACK SIGNALS
At this time, IC does not recognize or respond to browser’s “Do Not Track” signals.
We do not intentionally collect sensitive personal information, such as social security numbers, political opinions, religious or other beliefs, health information, criminal background information, sexual history or sexual orientation information, or trade union membership (“Sensitive Information“) and we ask that you do not disclose it on the Services. However, if Sensitive Information is included in your posts on the Services, we will have access to such information described above and we will treat such information in the same way as information that is not sensitive.
PERSONAL INFORMATION OF CHILDREN
The services are for a general audience and are not targeted to children. IC and its affiliates do not knowingly collect or solicit personal information from children under the age of thirteen (13). If we discover such case we delete that information immediately. If you believe IC has any information from a child under the age of thirteen (13), please contact us at [email protected]
USING / ACCESSING OUR SERVICES
Though we make every effort to preserve user privacy, we may need to disclose your personal information. We may share your information to provide information to our representatives, advisors, corporate affiliates, and business partners, and in the event of a sale, merger, public offering, bankruptcy or other change in control of IC and/or its affiliates, your information may be shared with the person or business obtaining ownership and control.
Your information may be used to protect the rights, including legal rights, and safety of ourselves and others. We may also use your information to enforce our rights arising from any contracts entered into between you and us, including, for billing and collection. Furthermore, disclosure of personal information may be required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process. In such cases, we may raise or waive any legal objection or right available to us.
IC CONTACT INFORMATION